Frequently Asked Questions
Everything you need to know about our premium Manuka honey.
What makes Manukora honey different from regular honey?
Our honey is sourced exclusively from the remote forests of New Zealand. Unlike standard honey, Manukora honey contains high levels of Methylglyoxal (MGO), the natural compound responsible for its unique antibacterial and wellness properties.
How can I verify the authenticity of my honey?
Every jar of Manukora honey features a unique QR code on the lid. Scanning this code allows you to view the batch-specific lab results, MGO certification, and the exact origin of your honey.
What is your shipping policy for international orders?
We offer carbon-neutral shipping worldwide. Orders are typically processed within 24 hours and delivered within 3-5 business days via express couriers to ensure the product reaches you in perfect condition.
Do you offer a satisfaction guarantee?
Yes, we stand by the quality of our honey. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange, no questions asked.
Is Manukora honey raw and unpasteurized?
Absolutely. We use a cold-extraction process to ensure that the honey remains raw and unpasteurized. This preserves the natural enzymes, nutrients, and complex flavor profiles found in the hive.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as flexible payment options through Afterpay and Klarna.